OUR STUDIO REMAINS OPEN
Our studio is still open and processing all online orders including engraving. We're aiming to process orders within 48 hours, however, with less staff in the studio, we appreciate your patience if there are slight delays.
Engraving orders are done in our Sydney studio and take 1-2 days to be processed.
Here are some of the current measures put in place to ensure the safety of our customers and KA team.
At the moment we estimate customer support enquiries will be responded to within 1- 3 business days.
We appreciate your patience during this time and will reply to you as soon as we can during our studio hours of 8:30am - 4:30pm AEST. If there are any queries we can assist you with, please reach out via email at firstname.lastname@example.org or phone us on +61 499 277 039.